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Do Not Call Registry verification

Brian S. (Enquire Support) -

What is Do Not Call Registry verification?

This verification process helps you determine who is eligible for contact and who is not.

Do Not Call Verification statuses

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The green check mark indicates that this individual is not registered on the Do Not Call registry and is safe for contact.

 


 

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The yellow caution symbol indicates the individual is registered on the Do Not Call registry, but the individual has reached out and contacted your community. This "okay to contact" window is open for 90 days and after that 90 days, the individual will move back to a Do Not Call status.

NOTE: The yellow caution symbol is determined by any activity for the individual that has a Resolution Master Type of Contact Made.

 


 

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The red X indicates the individual is registered on the Do Not Call registry and there has been no successful contact with this individual.

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