Campaign Monitor Integration

Setup

Obtain Campaign Monitor Client ID and API Key

Log in to your Campaign Monitor account.
In the upper right, click Account settings.
Click API keys. Your client ID will be visible on the page.
Click Show API key to reveal your API key.

Client API keys

If you are using the multi-client/agency version of Campaign Monitor, the API key page will also list API keys for each of your clients. These keys will only allow access to the relevant client's data.

Plugins

All integrations require an Enquire team member to complete setup of the Plugins. Please reach out to your Enquire Account Manager or Support Team at support@enquiresolutions.com for further assistance.

Usage

Sync lists to Campaign Monitor

On the left menu click People, then click Lists
In the Sync? column for any list you would like to sync with Campaign Monitor, click the OFF switch to the ON position.

The specified list(s) will now begin syncing with Campaign Monitor.

Sync campaigns to Campaign Monitor

On the left menu click Campaigns.
In the Sync? column for any campaign you would like to sync with Campaign Monitor, click the OFF switch to the ON position.

The specified campaign(s) will now begin syncing with Campaign Monitor.

Campaign Monitor FAQs

I turned the sync on for a list/campaign, but don't see it in Campaign Monitor

There are a couple reasons a list isn't syncing to Campaign Monitor:

Once the sync for a list is turned on, it can take a short while for the list to sync to Campaign Monitor.
An email address is required for each individual on a list that is syncing to Campaign Monitor. If an individual doesn't have an email address, the entire list will not sync.

If you still aren't seeing a list sync from Enquire to Campaign Monitor after verifying the above, please email us at support@enquiresolutions.com

Why are there individuals in Campaign Monitor, but not in Enquire?

Enquire will never remove individuals from lists that have already synced to Campaign Monitor. For example, if an individual is deleted in Enquire, they will remain on your list in Campaign Monitor. We recommend creating a new list in Enquire and resyncing if you would like this individual to no longer display.