naviHealth Integration

The naviHealth integration with Enquire allows you to receive individuals from naviHealth and view them in Enquire.

Setup


  1. Reach out to your account representative/manager at naviHealth and request the Sending Org Id for each community you would like to setup with naviHealth. It should look like this: 125715.
  2. Once you have received these Sending Org Ids from naviHealth, send them to our Enquire Support team at support@enquiresolutions.com.

Usage


Once the integration has been setup, individuals will be sent to communities with information filled out.

Fields

By default, Curapsan will send individuals with the following fields filled out if values were supplied:

  First Name   Last Name   Middle Name   Date of Birth
  Home Phone   Gender   Marital Status   Religion
  Sending Organization   SSN   Contact First Name   Contact Last Name
  Contact Home Phone

Note: naviHealth can pass additional fields outside of the ones named above. If you would like to add additional fields, please include them in your email sent in Setup step 2 and Enquire will work with you and naviHealth to make sure these fields can be mapped accordingly.

Receiving New Individuals

When new individuals are entered into Enquire from naviHealth, they will be treated as a digital lead. This means that they will show in the New Leads box on the dashboard and assigned to the naviHealth API user.

 You can read more about digital leads in our Digital Lead Functionality article.

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