RealPage Integration

Enquire's integration with RealPage is a one way integration allowing users to send individuals from Enquire to Real Page's OneSite product.


Step 1: Request ODE Prospect Management from RealPage

In order for individuals to be sent to RealPage, "ODE - Prospect Management" must be enabled for each property where guest cards need to be inserted. Please reach out to your Real Page account manager to request the "ODE - Prospect Management" configuration. If this is already enabled, you do not need to reach out to your Real Page account manager.

Step 2: Create Enquire username and password

To grant Enquire access to the prospect management web service in RealPage OneSite, you will need to create a new user with access to all locations using the integration. Once the user has been created, provide it the role of SDE Manager. This user will be used to connect Enquire to RealPage, please send these credentials to your Enquire account manager.

Step 3: Provide Enquire with PMC and Site Ids

Reach out to your RealPage account manager and request the PMC Id and Site Id for each location using the RealPage integration. These Ids are used to ensure individuals are correctly sent from Enquire to RealPage.

Enquire Plugin Setup Steps (Community-Specific!):

  1. Acquire the Username, Password, Main Account ID, and Community ID's all from RealPage after the user has signed up
  2. ClientID = Main Account ID
  3. PortalId = Community ID
  4. URL
  5. Username = Username
  6. Password = Password


Enquire can send a profile to RealPage with the following fields and their values:

  First Name*   Last Name*   Middle Name   Email
  Home Phone**   Mobile Phone**   Address Line 1   Address Line 2
  City   State   Postal Code   Comment
  Market Source   Preferred Move In Date

*required to send an individual to RealPage.
**home phone or mobile phone is required to send an individual to RealPage.

Send an individual to RealPage

In the upper right section of the profile, click the blue button labeled Real Page. This will send the individual to RealPage with the above fields and their values.

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