How to Pre-Populate Forms with Contact Data in Enquire MAP
Whether embedding an Enquire MAP form into a web page or using forms within Enquire MAP landing pages, a best practice tip is to create a better user experience – pre-populate select form fields with the user data.
Instead of the user being presented with a blank form, the form can be pre-populated with data such as first and last name, possibly an email address automatically to simplify things, expedite the process, and minimize the frustration in completing the form.
Example of Blank Form versus Pre-populated Form
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| A form that is not pre-populated | A form that is pre-populated |
Providing the following fields can be pre-populated with User Data:
- First name
- Last name
- Email Address
- Phone Number
Ho to Pre-populate - Simple!
- In Enquire MAP, locate the form needing fields pre-populated. This could be a web form on a form on a landing page.
- Navigate to Assets > Web Forms > Choose a form > Edit
- Add the default values to the respective fields
- Field: First name
Value: %CONTACT.FIRST_NAME% - Field: Last name
Value: %CONTACT.LAST_NAME% - Field: Email
Value: %CONTACT.EMAIL.EMAIL_ADDRESS% - Field: Phone Number
Value: %CONTACT.PHONE.PHONE_NUMBER%
Please Note: Save the fields and then save the form.
Please Also Note: In the event of editing a web form and not a landing page form, it is suggested to re-export the web form to the web page that hosts the form.
In the Event the web Form Fails to Pre-populate
In order to pre-populate a form, the user will have to be a contact within your Enquire MAP account and have a web cookie enabled. If these conditions don’t exist, the form will not pre-populate. When user data is not available, the form will remain blank.
Note: Enquire MAP has no way to pre-populate static HTML forms that are embedded on a website. The only forms that our platform will pre-populate are those that are embedded on a WordPress website using the shortcodes, using the > div export, or if the form is on an Enquire MAP landing page.
Please reach out to the dedicated Enquire Account Manager or Enquire MAP Support team for further assistance.