Setting Up 2-Factor Authentication in Enquire MAP
Enquire MAP, by default, uses single-factor authentication which:
- Never displays passwords in plain text
- All logins are over https
- The system enforces password complexity rules
For many users, this style authentication works extremely well. To increase security, we recommend enabling 2-factor authentication which is enabled on the account level. Navigate to Administration > Account Settings > Account Setup.
Please Note: If this is enabled, it is enabled for all logins for the Agency account. When a user attempts to log in for the first time on a new browser (or after two- factor authentication is enabled) Enquire MAP will block the login with a request for a code will be sent to the users's email address:
Please Note: If the code is not correctly after three attempts are made, the account will be blocked.
Two scenarios that force a two-factor login
- Logging in using a new browser (or cookies have been cleared)
- Not entering an authentication code for 6 months.
Please reach out to the dedicated Enquire Account Manager or Enquire MAP Support team for further assistance.