Claims Data

Trella claims data

Starting October 1st, 2020 your claims data will have a new look! Enquire CRM will now use Trella as the provider for claims data. Trella provides data on hospitals, facilities, and physicians and is accessed using your company's unique login.

If you have any additional questions about claims data, please reach out to your account manager.

Facility data

Trella provides metrics for a facility in the following ways:

  • Facility Analytics: The overall metrics of a facility.
  • Home Health Analytics: The facility’s metrics specific to Home Health.
  • Skilled Nursing Analytics: The facility’s metrics specific to Skilled Nursing.

View facility data

  1. Navigate to the details page for a facility.
  2. Click the button for the facility data you would like to view.
    enquire_facility_hh_snf_buttons.png

    Note: If the Facility Analytics, Home Health Analytics, and Skilled Nursing Analytics buttons are not visible it means the facility does not have an associated NPI number in Trella. These buttons will not be visible for facilities you manually create in Enquire CRM.

  3. If prompted, log in with your company's login credentials (email address and password).
  4. Review the data you need using Trella's application.
    alamitos_belmont_rehab_hosp_overview.png alamitos_belmont_rehab_hosp_overview_sn.png

View physician data

  1. Navigate to the details page for an individual.
  2. Click the Claims button along the top of the profile.
    referring_contact_claims_button.png

    Note: If the Claims tab is not visible on a profile it means the individual does not have an associated NPI number in Trella. This tab will not be visible for individuals you manually create in Enquire CRM.

  3. Click the See Claims Data button.
    enquire_see_claims_data_button.png
  4. Review the data you need using Trella's application.
    eric_barco_physician_overview.png

Data information

Many visuals in Trella will have a small information icon in the upper right of the visual. Clicking this icon will display a summary and explanation of the data displayed.

trella_visual_info.png

If you have further questions, click the red question mark button in the lower right hand corner to access Trella's help center, guides, and technical support.

trella_resource_center.png
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